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Frequently Asked Questions
You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.
The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.
In the majority of cases a meeting isn't necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.
The website belongs to you - we send you a copy of the website on cd. This copy is for your retention and should you wish to use another web design or web hosting company - you are completely at liberty to take this copy to them for them to use.
The cost of a web site varies depending on the site and complexity. A small web site with just a few static pages would cost under $200 whereas a full ecommerce website with a large number of pages and a CMS system could cost any where between $800 and $3000. If you give us a call we will be please the discuss with your website design requirements and give you a fixed quotation.
If you do not like the design which we have suggested for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another "suggested design" in your web area for you to view. We would not like to think that you are not happy with the final website design. Our aim is to design for you a website specific to your requirements which you are completely happy with.
Yes we always design websites to be search engine friendly.
No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.
Yes, we would be happy to look at you existing website and give you a quote for updating it.
Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date - let us provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies
Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. if you wish your customers' payments to be "cleared on line" we can interface to organisations like Worldpay or whichever third party you wish to use.
Yes - we are your one stop solution to provide all your web services. No more - not knowing who to call if you have problems - we can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.
Yes we do use flash as and when required. It is important to note that there are times when flash animations can be an asset but it would be unwise to use "flash" to create an entire website or even entire pages of your website as search engines are not able to read the content of flash and therefore any words used in animations will not be indexed by the search engines.
There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself although of course we will be glad to advise you which method will suit your needs.
Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com
All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.
It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.
If the website we have designed for you includes a Content Management System then you can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish. If your website is a smaller website and was designed without using this type of system and you don't have any html. skills, then we can update the website for you. Our charges are very reasonable.
This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.
Yes you can arrange to host your website with us.
As many as you like. From a search engines point a view - The more the better!
There are various methods availably to you. We would need to talk to you to established you requirements and the best method for your company. There are essentially two main methods of accepting credit cards. The first method uses an online clearance company; the second method is to use payment checkout modules such Paypal, google checkout, etc. Once you are sure which method you wish to use, we can design your website accordingly.
No. we do not provide domain registration service. However, we can help you register your domain through our domain registration partners.
Absolutely not! - It's your website and you have total control over the contents and who advertises on it.
The Content Management Systems really are very easy to use and do have explanatory notes included where necessary. We run through the administration screens with you when we design the site for you - however if at any time you have any questions we are available at the end of the telephone to run through the procedures or answer any queries you may have.
No is the simply answer.
Yes we provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.
Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.
No once your website is designed it belongs to you and you can commission anyone to update it for you - although of course we would like to think that you are happy with our services and will continue to use us for your website maintenance.
Yes with the CMS Systems all web pages created are Search Engine Friendly - you can even add your own search engine meta tags to each individual web page if desired.
You may move your website to another web hosting service at any time. Once your website design has been completed, we send you a copy of the website on cd. This copy of your website is for your retention
We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date
